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Annual Shareholder Meeting:
Marshall Field's Supporters Confront Macy's CEO About Restoring Chicago's Icon

(CINCINNATI, May 16, 2008) Chicago-based shareholders and representatives from FieldsFansChicago.org and Macy's CEO, Chairman and President Terry Lundgren engaged in a sometimes-heated Q & A about returning Marshall Field's to Chicago. The ten-minute long Q & A was at the end of Macy's 2008 Annual Shareholders Meeting in Cincinnati which was attended by roughly 200.

Shareholder Daniel Harcourt of Schaumburg pinned on a button that said, "I Want My Marshall Field's" as he confronted Mr. Lundgren. "My Macy's is what you're pushing for, but for me and most of my Chicago neighbors, I want my Marshall Field's." >> READ MORE>>

Date: Fri, July 18, 2008  6:43 pm CT
Posted by: Jim McKay

The sale of Canada's Hudson Bay has generated some emails and posts here.

The important thing to emphasize is that it is NRDC's (National Realty & Developement Corp) equity partner division -- not Lord and Taylor -- that is buying Hudson Bay.

NRDC actually owns or partially owns other chains and largely allows them to run in their own niche. For example, when they purchased Lord and Taylor from what is now Macy's, Inc., they let L & T pretty much run its own plan. The recent result is L & T making a return to form like it had not experienced since the mid 1980s, before it was purchase dby May Department stores.

S.B. and I have been bantering about via email as to some important concerns he has about a detail I didn't catch: NRDC wants to take some Hudson Bay stores in Canada and use excess space in some of these huge stores and open Lord and Taylor or Fortunoff jewelery shops in those spaces.

To some, this may smack of about three years ago when Macy's said it was considering all sorts of options -- only it really meant converting all the stores to Macy's.

Yet, in this case, my take is that NRDC genuinely plans to keep Hudson Bay as its own store. As part of the purchase, they established its own holding company, "Hudson Bay Trading Company" and establish new execs. Moreover, when NRDC purchased L & T, they held to their word that L & T would stay in business and even return to its former glory of 20 years ago. They followed through on that even though the media said at the time that they were just saying that. Finally, the father and son who are at the head of NRDC have said time and time again that they strive to have niche stores that serve certain markets. By having many brands and diverse stores, it helps the NRDC-owned malls and shopping centers. Consolidating brands hurts the mall business and NRDC is first and foremost in the mall business. It seems to be to their advantage to keep separate brands in tact.

So why does this all matter to Field's fans? How does this have anything to do with Marshall Field's coming back? Isn't this all off topics as much as some other obscure department store discussions?

This is an important story to our cause because it shows how in this age when department stores are supposed to be dead, some companies can be successful. Moreover, NRDC has revived L & T by simply letting it get back to what it does best. Field's fans are hopeful that some white knight like NRDC could get the former Field's stores away from Macy's and revive Marshall Field's in the same way.

In short, this is a hopeful example that Field's can indeed come back.

Date: Fri, July 18, 2008  5:37 pm CT
Posted by: gle

Those trying to promote Messy's keep throwing out economic data and insist it backs their arguments, but I can see what is so obvious in faces and attitudes every day. Any people in Messy's seem to roll through like tumbleweed--they don't look excited. Black-clad sales associates stand around waiting. While a couple blocks away at something like farmers' market or a cultural event at Daley Plaza, the masses gather--smiling, enjoying and buying--like it's the place to be. People see my "I want my Marshall Field's" button and say, "I want mine too," and "Ugh I hate Macy's!" I'm handing out buttons almost every day. People still miss Field's.

I hope someone like Lord & Taylor can buy the store and return our Marshall Field's to Chicago.

Date: Fri, July 18, 2008  5:15 pm CT
Posted by: S.B.

I hope that Lord & Taylor doesn't make the same mistake as Macy's. If it thinks that it can go into Canada and rebrand the oldest running commercial entity in North America it better think again! If it plans to open a L&T within a Bay store... that's fine. But no way should it obliterate the history of Canada similar to Macy's did in Chicago. Thoughts?

Date: Fri, July 18, 2008  2:34 am CT
Posted by: Carol

My friends from NYC came to visit Chicago this past week. They were SOOOOO disappointed that Marshall Field's is gone.

Date: Thurs, July 17, 2008  10:39 pm CT
Posted by: A Field's Fan

Several links about Lord and Taylor's parent company buying Canada's Hudson Bay stores.

The Canadian economy is doing much better these days than the US's. Hudson Bay has an agreement to sell certain Macy's private brands of clothing. It will be interesting to see if that continues. Moreover, it shows that NRDC, which has had success in buying Lord and Taylor and turning it around after Macy's is in the mood to expand. After what NRDC has done with L & T, it would be great to see them do to the same with Field's.

http://www.canada.com/globaltv/bc/story.html?id=38fc7500-30ca-43e4-bb24-db2ca1baaee0

http://ca.news.yahoo.com/s/capress/080716/business/hudson_s_bay_1

Date: Thurs, July 17, 2008  10:26 pm CT
Posted by: Dave B

I work at a Marshall Fields that has been converted to a Macys. The quality in customer, management, and merchandise has all gone down. Marshall Fields treated their employees well. Macys pays us terribly and expects way too much. All that Macys cares about is the bottom line. Marshall Fields was a better company to work for and to shop at.

Date: Thurs, July 17, 2008  9:08 pm CT
Posted by: drex

Just a quick update from Canada. A previous poster had mentioned that our largest department store, the Hudson's Bay Company, sells Messy's brands. Well today, the whole company was bought by the New York-based paarent of Lord's Taylor, private equity firm NRDC, who plans to take The Bay into more upscale territory. I can't imagine they'll keep selling those junky brands that the red star store loves to pump out. Good Riddance! And, I hope this ends up hurting m*cy's bottom line.

I look forward to returning to Chicago and shopping at Marshall Field's - free of crooked signage and dumpy clearance racks.

Date: Thurs, July 17, 2008  1:41 pm CT
Posted by: Mark

I WANT MY MARSHALL FIELD'S!

(NOT MACY's!)

Date: Thurs, July 17, 2008  7:32 pm CT
Posted by:

My friend, the former loyal M***'s shopper, just told me about an order he placed with Bon Ton online.

He was having trouble with the web site getting the sizes he wanted, so he called the 800 number. The call center he reached was located on the third floor of a store in Columbus, Ohio.

When the lady couldn't find the right sizes in the warehouse (in York, PA), she went downstairs to the store and found the right items and had the salesperson send them out.

That's Marshall Field's service!

The most amazing part - the total order before shipping was $27. Bon Ton cares about quality, no matter how much you're spending!

Date: Wed, July 16, 2008  10:34 pm CT
Posted by: Bob

Give the customer what the customer wants! MARSHALL FIELD'S!

Date: Wed, July 16, 2008  6:31 pm CT
Posted by: A Field's Fan

I was overhearing a conversation on the #147 bus today. One woman was with another and apparently visiting from California. She said, "It's abhorrent that there is no Marshall Field's. Why come to Chicago to shop Macy's when there are a dozen of them right back home?"

Date: Wed, July 16, 2008  3:21 pm CT
Posted by: Alan Arlen

Does anyone remember the commercials for Christmas circa 2002 when they had these African-American dancers vibrantly dancing and bouncing around, singing, "Happy Holidays, Oh what fun it is!!!"

It was very hip!

Happy Christmas in July everyone. Did Field's ever hold a Christmas in July event?

Date: Wed, July 16, 2008  12:12 pm CT
Posted by: Tracy

My husband and I used to travel to Chicago three times a year to shop at Field's. We'd take the Amtrak from Carbondale. Now there is no reason to do so.

Jim

Date: Wed, July 16, 2008  9:23 pm CT
Posted by: Geri

I miss Marshall Field's and the Walnut Room. Yet, there is no way in heck that I will eat at the Walnut Room or ever shop there until they bring back Field's!

Date: Tues, July 15, 2008  8:51 pm CT
Posted by: Zelda

This is one crazy world! Macy's stocks have plummeted, but had a very slight rally after Lundgren "assured" everyone that Macy's is financially sound. This is like Phil Gramm saying the downturn in the economy is just a figment of people's imaginations.

Today's Tribune published the fact that Macy's performance in May and June is down 1.9% since last year, which, as we all know, was down significantly from the year before that. If you put Macy's performance on a graph, you would see it has just gone down down down since it took over Marshall Field's. The Tribune, which is apparently in the pocket of Macy's, has a headline which emphasizes the miniscule and very temporary stock rally and not the continued downturn in Macy's sales.

But we all have eyes and ears. Just walk through the State Street store. At the height of tourist season, the people who are walking through are just there for the air conditioning, very few Macy's bags, and the store has lost its class. Have you SEEN the large brown duct tape square on the floor on the Wabash side? Seeing is believing!

It may take longer than we would like, but macy's WILL go down the tubes, Lunkhead's "assurances" and misleading Tribune headlines to the contrary.

Date: Tues, July 15, 2008  6:54 pm CT
Posted by: Mike

Seems to me that such formal statements from Terry Lundgren wouldn't be necessary unless things were not going well.

These people have, what?, 800 Macy's stores? Just think of the good will they could bring to Chicago and just think how they could enhance their rep with Chicago customers if they would just let someone else run 111 N State as Field's?????

These people are ego-driven. I only shop stores that have customer-driven management.

Date: Tues, July 15, 2008  3:26 pm CT
Posted by: Jack

We got married this weekend and in earlier days the vast majority of gifts would have been from Field's.

Macy's-- Way to shop --- not!!!!

Jack

Date: Tues, July 15, 2008  9:08 am CT
Posted by: gle

Look what showed up in the "Tribune" today, complete with comment blog, "Macy's stock in fashion despite sales slip:"

http://www.chicagotribune.com/business/chi-tue-brf4-macys-sales-rating-jul15,0,6371126.story

Incidentally, as of the time I'm posting this the stock went down again to $15.72. The article has it at $16.48.

Letters to the "Tribune" go to ctc-TribLetter@tribune.com

Date: Mon, July 14, 2008  6:57 pm CT
Posted by: Jim McKay

In followup to James' post about FAO Schwarz, and as someone else has pointed out, these FAO Schwarz shops appear to be about the same size as the Hallmark card area in a Walgreen's. It seems to me that the hype is disproportionately larger than the reality of these shops. I can't see how these shops are going to really make a huge difference.

Jim

Date: Mon, July 14, 2008  11:36 am CT
Posted by: gle

The "Sun-Times" online edition has a photo of the Marshall Field's clock in a section called Chicagopedia, under Chicago Time:

http://www.suntimes.com/chicago/chicagopedia/1054356,CST-NWS-pedia14.article

Date: Mon, July 14, 2008  8:57 am CT
Posted by: Rich W

When you really (try to) factor out M*cy's performance as a corporation, the M*cy's brand HAS to be performing much worse than their competitors Kohl's, Penney's, Target, Walmart, Sears, etc. Bloomingdale's, which was an original Federated flagship before they made the mistake of purchasing M*cy's and merging the two companies into one red star dominated catastrophe, should be outperforming M*cy's just based on the fact they tried to emulate Field's and have retained (few) elements of upgraded product and service. M*cy's Herald Square (which likely drives a lot of sales but probably little profit based on shortage) and Union Square in San Francisco seem to be the only two locations performing well. If I were M*cy's, I would be petrified as the JC Penney in Herald Square gets close to opening in 2009 (huge signs are already up advertising their arrival) and M*cy's will take a major hit in business. People across the country, in the midwest, the southeast, etc. are rejecting the red star store in droves and the store has become a joke of sorts. Does anyone really believe Donald Trump, Martha Stewart, Jessica Simpson and Diddy are making the red star store an appealing place to shop? Lunkhead has to go NOW before he singlehandedly destroys the department store business. His ego is too big to admit he screwed up, so he will be relentless in not re-thinking his assinine decision to abandon Marshall Field's as well as the other regional department stores that have been converted to bland, empty, flea market assorted junk filled stores. Why does the M*cy's board let this fly? Makes you wonder....corporate greed is rampant these days and the millions of average stockholders pay the price for all these egotistical personalities like Lunkhead and his cronies on the board who kiss his Alphony shoes.

Date: Mon, July 14, 2008  1:46 am CT
Posted by: Mary B

My neighbor was telling me how steamed she was during a recent shopping experience at Macy's at Mayfair.

She picked out a woman's shirt and realized she forgot her wallet when she went to pay.

She asked the clerk if she could leave the shirt at the register until she could run home, get her wallet and come back.

The clerk refused to hold it for her at the register. She said she wasn't allowed to hold merchandise.

Needless to say, my friend was steamed. This would NEVER have happened when it was Marshall Field's.

My friend has vowed never to step foot in Macy's again!

Way to go, Macy's!

I gave her one of my buttons and she pinned it to her purse.

Date: Mon, July 14, 2008  1:31 am CT
Posted by: B

Hi All

Hope u are all well

Interesting experience the other day---

I was working in the upper south last week and one of the people in the office was going on vacation and mentioned that she was going to Chicago. I told her I lived in Chicago and still travel there often for work and she was excited because she has never been to our Most Lovely of cities.

We had lunch together and I told her a bunch of things to do and see while in town and also told her about her hotel and the surrounds --- she is staying at the Marriot on Michigan.

She asked me about the stores on Michigan --I told her all about Nordstrom -- Saks - Neimans-- other stores -- talbots - ann Taylor -- etc etc --

She specifically asked me about Fields and told me she could NOT Wait to see it -- she said she was SO EXCITED to Finally see the store she had heard about from friends, for Herself. She didn't understand the fact that thee were 2-- ie Michigan and State --

I explained the Michigan - State situation with the Original Flagship on State and Michigan as a "Prime" branch --

THEN I sadly had to be the bearer of the news that it wasn't there anymore -- I told her that she SHOULD STILL go to State and see the building and the Tiffany dome -- which I also explained and I asked that she avoid from purchasing anything --

Well--- You would think I told a 5 year old that Santa Claus did not exist --She was truly shocked and disappointed -- her words--" You mean I have waited 15 years to see Marshall Field's and the idiots turned it into a macy's"

She asked me THREE times if I was joking --her words-" It REALLY isn't there anymore??????"

I explained the loss of premium merchandise etc etc -- I gave her the button I had with me--- which she took happily and said she would wear the entire time she was in Chicago

She really couldn't believe it -- her words- "We have that store here and it is not great -- WHY would I want to go there and shop when we HAVE it here and I don't like it all that much anyway??"

" I AM SO glad that there is Nordstrom and Talbots and Ann Taylor -- I will go there primarily!"

I also explained how the red star store also owns Bloomingdales and asked if she could avoid Bloomies as well ------her words--"Those idiots destroyed something I have waited YEARS for --- there is no chance that I would spend one red cent in either store"

She thanked me for all the info on our Beautiful city and said she was still so excited about visiting but she was SO dissapointed on not being able to experience Field's

Sad!

B

italbearr@yahoo.com

Date: Sun, July 13, 2008  11:15 pm CT
Posted by: Jim McKay

Page five of section five of today's Chicago Tribune has an article about coupon clipping to save money. Nothing directly related to our cause in the item--even as far as coupons go.

However, if you look at the photograph accompanying the story, a Tribune original, you will note that they carefully went out of their way to snip off the Walgreen's "W" logo off the coupons shown.

That they went to that kind of effort reaffirmed how deliberate papers like the Tribune must be when they publish photos of Macy's as part of an article.

Date: Sun, July 13, 2008  9:14 pm CT
Posted by: Matt E

A Southern New Jersey article about Macy's attempted back flip at being local and national all at once. They seem to want to have their cake and eat it too. There's a photo of the Field's clock as part of the article.

You have to register to respond. There is one comment from a Marshall Field's supporter.

http://www.courierpostonline.com/apps/pbcs.dll/article?AID=/20080713/BUSINESS/807130343/1003

Date: Sun, July 13, 2008  1:21 am CT
Posted by: JasonM

The very fact that Macy's recently announced that the company is "okay financially" is a dead give away that they are extremely worried. No only is Macy's business model broken but without the transparency that's needed to be a public retail company no one in the world is going to trust them. Macy's is a failure in multiple ways!

Date: Sun, July 13, 2008  12:25 am CT
Posted by: James in Minneapolis

Hi All---

A new FAO Schwarz Toy Store opened here in the Minneapolis Store on Nicollet Mall on Thursday. An article in Friday's Star Tribune stated that four more will open in September and October in this market, inside the macy's at Maplewood, Rosedale, Ridgedale and Southdale. That is 3 more than were announced would open when macy's made their original announcement in May.

We had 2 FAO Schwarz here before and both of them had to close: one was Downtown across 8th St from Dayton's/Field's, which closed about 14 years ago and the other,located at the heinous Mall of America, opened after that but closed about 4 years ago. So, history tells us this market cannot support even 1 FAO Schwarz, but macy's believes operating 5 FAO Schwarz stores will be a good business decision for them.

I was actually amazed by their logic, and really, I thought I was past being amazed by anything that could happen here.

Regards.

Date: Sat, July 12, 2008  7:29 pm CT
Posted by: Matt E

If Macy's is so healthy, why does it hide its monthly sales reports?

Matt

Date: Sat, July 12, 2008  10:44 am CT
Posted by: mds in mt. prospect

I missed reading this blog over these past (almost) two weeks! As I sat catching up on all of the postings, my son who happens to be an avid Cubs fan said, "Boy, you sure hate Macy's! Why do you always keep going to this site all the time?" I emphatically told him, "BECAUSE I WANT MARSHALL FIELDS TO COME BACK!" I then told him, "How would you feel if they took away the Cubbies and replaced them with the New York Yankees and told you that you now must now be a Yankees fan?" His response... "Man, that would suck!" Exactly.

Date: Sat, July 12, 2008  3:12 am CT
Posted by: flyboyhouston

I heard Lord & Taylor is in talks with ownership of The Bay, a Canadian department store. The Bay is similar to Macy-mart, but has more name brands and is slightly more upscale. The Bay is Canada's largest, but also their oldest department store (started as Hudson's Bay).

The article said Lord & Taylor would keep the "Bay" name, but some locations could switch to the more upscale Lord & Taylor. It also said if this buyout were to occur that the Bay would probably loose its Macy-mart tied brands (The Bay has deals to sell macy-mart brands in its stores, but the two are not related by ownership). What a big loss that would be! hehe

If Lord & Taylor aquired The Bay it would probably be a good thing. The U.S. economy is the worst in decades and the Canada economy isn't as bad. If L & T can do even so-so in this economy, it has a bright future; it will be even better when the economy eventually recovers. And Macy-mart stock is at the lowest it has been in years. I wonder why????

Date: Sat, July 12, 2008  1:59 am CT
Posted by: A Field's Fan

Reuters article: "Macy's financially healthy," says Chief Executive Terry Lundgren."

http://uk.reuters.com/article/rbssConsumerGoodsAndRetailNews/idUKN1129060020080711

In a letter to Macy's execs, Lundgren says that Macy's is "financially healthy" despite the economy and stock price drop. The letter obatined by Reuters says that sales at stores open a year are down 1.9% for May and June. The letter is to be filed with the SEC.

Date: Fri, July 11, 2008  11:51 pm CT
Posted by: David

PART 1

Crossing Michigan Avenue enroute to work this afternoon I saw a middle-aged couple eyeing a Yahoo map. I asked them if I could give them directions and they said: "Yes, to Washington and State Streets".

I said, "Oh to Marshall Field's? But you realize it's now Macy's don't you?"

The woman replied: "Yes, and were heartsick about it. No we're from Seattle; we're well aware of what Macy's has done. We have no intention of going there. We're trying to get to the Burham Hotel."

PART 2

Last week my partner and I were ripping out the original, but deteriorating cabinets from our 1939 kitchen. A final set of drawers removed revealed a treasure trove of items that had slipped behind the drawers onto the under floor. Amongst them: A 1946 copyrighted booklet entitled: "Marshall Field's and Chicago" within it's opening pages: "A book for out out-of-town visitors and our friends in Chicago who want to know more about our organization including, as well, many facts about places of interest in and around Chicago and some pictures of the city and the store."

It's a stunning guide and still intact (but a tad water stained). We wept; both for joy and the fore mentioned heart ache.

-David

Date: Fri, July 11, 2008  2:27 pm CT
Posted by: LiMack

It was well known in business circles that Macy's had coveted a retail presence in the Chicago metro area for some time. If Macy's had entered the market in their own new spaces instead of trying to body snatch Field's, the red star store would already be long gone by now. Head to head Macy's couldn't ever compete with Marshall Field's. Heck, they can't even compete with Marshall Field's and Field's has been "gone" for almost two years. I feel in my bones that Macy's will be gone soon.

Date: Fri, July 11, 2008  12:31 pm CT
Posted by: James Miller

Current Macy's stock quote is at 15.03.

If any Macy's management types are reading this, I think you need to suggest to your cohorts that now is the time to make the move to restore Marshall Field's while you still have time.

The current course has led you to this steepening decline, and I humbly ask you to make the sensible choice.

Date: Fri, July 11, 2008  11:53 am CT
Posted by: Sonia

I want Marshall Fields back!!!

Date: Fri, July 11, 2008  11:28 am CT
Posted by: Melody

Macy's stock is down 12.51% at $14.34 a share... when are these people gonna wake up?!!!

Date: Fri, July 11, 2008  10:41 am CT
Posted by: Jeff S.

Another sad site at our Marshall Field's--THOSE people closed the restaurant last week on the lower level of the Orland Square Store. There was a sign telling people that the restaurant is now closed. At the bottom of the sign was their catchy phrase "the magic of M---*s". I thought, "you got to be kidding?" What is so magic about closing a beloved restaurant? Whoever had the 2 signs up that had that at the bottom is nuts! You have to wonder if the Walnut Room will be next!

Date: Fri, July 11, 2008  10:20 am CT
Posted by: Christopher S.

Wow! I can't believe how low Macy's stock has dropped ($14.38 at the moment). On marketwatch.com I compared the history of Macy's over the past two years with other competitors: GAP (GPS), J.C. Penney's, Nordstrom's, etc. Macy's is less than one third of its original value!

In short--this is pathetic. I am sure that Macy's cronies and CEOs check this site regularly. I know the market is rocky and that many retail companies are doing poorly, but Macy's is really tumbling. Why? Because we didn't need another Sears or J. C. Penney's. We did, however, need a unique and world-class Marshall Field's.

Here is some free advice to Macy's board of directors and Terry Lundgren. Macy's is a FAILURE. Admit it--keep Macy's where it works, and reinstate Marshall Field's. You can even use the cost of conversion to Marshall Field's as another excuse (the sort of spin this company loves)!

Regards forever,

Christopher

Date: Thurs, July 10, 2008  6:55 pm CT
Posted by: Zelda

Hi Field's Fans,

I continue to walk through "the m store" daily just to keep tabs on how they are doing. Well, here it is, high vacation season, Chicago full of tourists, and hardly anyone in the store, just a few people walking through. I saw a total of two macy's bags as I walked the entire State Street side. Ho hum. Over on the Wabash side, something must be wrong with the floor, because there is a big square that is covered with ugly brown duct tape. You would never have seen such an ugly "patch" at Field's; really, just so pathetic. Nothing could induce me to shop in that store, and apparently, I'm not alone.

Your Friend-in-Field's,

Zelda

Date: Thurs, July 10, 2008  5:50 pm CT
Posted by: Jim McKay

Macy's hit a new 5-year low in stock today at $16.34 a share, down 9.15% from yesterday.

Yes, it is true that other contemporaries of Macy's and Field's are also having trouble. JCPenney was down 10.11% today; Nordstrom was down 8.71%. Others like Dillards, Bon-Ton (parent of Carson's) are down but not nearly as much.

But really, IMHO, the antidote to these doldrums is to have something very special that customers want, even if the market is bad. Just think--if they brought back Field's, they would have that every special thingi, whomever owned them.

Things are bad but they don't have to be as bad as they are. They could even be pretty good.

Date: Thurs, July 10, 2008  4:52 pm CT
Posted by: gle

Messy's stock is now down from $17.70 per share this morning to $16.39.

Date: Thurs, July 10, 2008  1:23 pm CT
Posted by: Jeanette N.

I think your campaign is an awesome idea!

Date: Thurs, July 10, 2008  9:26 am CT
Posted by: gle

Prices on many things are going up, but one thing that seems to be getting to be a real bargain is Messy's stock--it is down to $17.70 a share today!

Date: Wed, July 9, 2008  2:24 pm CT
Posted by: Denise B, Hawaii

[In followup to Monday's post.]

Good luck with your efforts! I loved Marshall Fields as well. People do need to "stand up" to preserve American Icons. Memories are very precious. Good job with your volunteering! Nice to know people who are helping make a difference!

Have a great day!

Denise

Date: Wed, July 9, 2008  12:41 pm CT
Posted by: Corey Kurtz

Hi Field's Fans-

Just wanted to let you know that Madison Magazine announced their "Best Of Madison 2008 Readers Poll". The Gold Winnner in the catagory of Best Women's Clothing (Chain) and Best Mens Clothing (Chain) went to Macy's.

Lets just say that my jaw hit the floor when I read this.

How could Macy's be best at anything. Shame on Madison. Trust me, I did not vote for them.

I would like to have all of my Field's Friends email or write the editor and the style editor about how Macy's is NOT the best at anything.

Snail Mail Madison Magazine at

Madison Magazine, Inc.
Attn: Brennen Nardi
PO Box 44965
Madison, WI 53744-3600

Email the Editor: Brennen Nardi
'bnardi@madisonmagazine.com'

Style Editor: Shayna Miller
smiller@madisonmagazine.com

I emailed Shayna first and here is a part of what she had to say:

> Corey,

I just donC-t see the use in lamenting a store that will most likely not come back as Marshall FieldC-s anyway, so why not use MacyC-s? My point in saying that was that I understand your sentiment and I did like FieldC-s better, but that doesn't mean that I wonC-t shop at Macys...

I emailed the editor and this is what her response was:

Thanks for voicing your opinion, Corey. I saw that Shayna responded to you and I concur with her thoughts. I think a lot of it has to do with critical mass, as in, thereC-s not as much retail here as you see in larger markets so people tend to settle.

Lets show Madison that we don't settle. Email or write as soon as possible to help out our cause!!!

Warmest Regards:

Corey
Waunakee, WI

Field's Fan for Life-NOT MACY's!

Date: Wed, July 9, 2008  8:26 am CT
Posted by: Alfred M.

I recently moved to South Carolina after living almost 20 years in the Chicago area. I fully support the move to return Field's to Chi-town and have been on my own boycott of Macy's since the changeover.

Date: Tues, July 8, 2008  12:45 pm CT
Posted by: PERICLES G.

I am a loyal Marshall Field shopper and I have not purchased anything from macy's since the name and operation changes. I applaud you for your work of keeping the fight alive. I already receive your newsletter, and I tell everyone about your group.

Date: Tues, July 8, 2008  10:17 am CT
Posted by: Carol

I have been at every protest and I continue to post to this important blog.

I miss Fields! Keep up the great work.

Date: Mon, July 7, 2008  3:56 pm CT
Posted by: Denise B, Hawaii

Your effort is noteworthy; however,would it not be better directed toward issues such as flood victims, food banks, etc. America has been changing face....selling out to overseas countries, & buyouts by larger corporation.

Response:
Thanks for writing. Who says that those of us who are very active in bringing back Field's don't also have other causes? We are active in the community in a number of ways. The regulars who leaflet or participate in other activities are also involved in the community with such causes as substance abuse recovery, recycling, architectural preservation, epilepsy, delivering meals to those living with AIDS and many others. People who volunteer are concerned about their community and are involved in various other causes. But to be sure, we probably watch less TV or find less time to root for our favorite sports teams.

Date: Mon, July 7, 2008  3;12 pm CT
Posted by: Joe D

Hello Everyone:

I think we should once again focus on why we miss Marshall Field's! Each day, my bus drives by the Water Tower. Usually, Field's window displays would include a listing on the window detailing which floor the desinger clothing on display could be found.

Ever since the transition, I have rarely if ever seen any designer clothing on display in the Water Tower and State Street windows. It's just another example how Macy's is not offering Chicago a compelling reason to shop at its stores.

As for the uproar over Macy's Pride Parade Float. I have nothing against the Macy's employees showing their pride on the Macy's float. I think we should focus our efforts on promoting the Field's legacy rather than making attacks at an event that is focused on promoting an entirely different cause for social justice.

Date: Mon, July 7, 2008  11:18 am CT
Posted by: Valerie M.

Its ironic...I had the most horrible yet wonderful experience!!

My daughter was in need of an exchange to a BCBG garment and we were forced to enter a Macy store. I had to stand strong and make my way to the BCBG department, in which BCBG rents space from Macy's so they are completely seperate entities, my exchange required a call back from the BCBG associate, and what I thought was the most awful position to be put end, gave me "HOPE" in the form of a phone call...

When the BCBG associate called my home from their rented site in a Macy store, there it was in BEST FORM possible; it truly is a sign!!

My Caller I.D. had "MARSHAL FILED'S" listed on the call back number from the from the BCBG associate...to date, Macys has not changed the account owner or number!! It is still on my Caller I.D, even today and I will not delete. Why doesn't Macy's just give the starving public back their Marshal Field's, already!!!

Date: Mon, July 7, 2008  10:01 am CT
Posted by: Valerie M.

I live in Naperville, Illinois, and everytime I wore a button, strangers would come to me and ask where I got the button from and if they can have it, so I gave them my buttons! Now, I do not have any more...please send me some more...we need to continue to spread the word that Marshal Field's is coming back!! We just need to push harder!!

Date: Sun, July 6, 2008  9:02 pm CT
Posted by: Ed K.

Nice to see the blog still going strong!!!!

Back two summers ago, I posted here that the only place I'd ever visit in the stores once they became Macy's was the bathrooms because that would be the only place that wasn't sub standard.

I was wrong.

The bathrooms aren't even worthy of our patronage.

Date: Sun, July 6, 2008  9:01 pm CT
Posted by: It's only......

It's only a matter of time until Field's is brought back.

Too many people still want it.

Once Terry Lundgren is gone, it will be back.

Date: Sun, July 6, 2008  2:03 pm CT
Posted by: Dan

Meanwile, back in NYC, JCPenney is progressing on their flagship store in the former Gimbels flagship. Maybe this will bring back the saying, "Does JCPenney tell Macy's?" And the answer is, of course, "Sure, because Macy's is too stupid to listen to what their customers want! So who cares if they know!"

Date: Sat, July 5, 2008  11:08 pm CT
Posted by: Barb Yahola

I was glad to see the people on State Street. It's good that people stick up for their community in this age where everything is the same in a corporate way. The way people care is a good example for our kids.

Date: Sat, July 5, 2008  9:21 pm CT
Posted by: Mary Lynn

I felt sorry for the people on the Macy's float at the pride parade.

Here is the store that arguably has one of the best known and most televised parades in the country every day after Thanksgiving. Yet, all they can muster for the Pride Parade is a flatbed trailer with a bunch of leftover Christmas garland and Card and Party Outlet reject crepe paper. It was just a box with a giant Macy's logo and some emplpoyees saying they like gay people.

It's hard to believe that those people---employees????? were happy about that or wanted it that way. Their bosses owed them more support. Or really, why did they put them in a bad way? Very pathetic IMHO.

Date: Sat, July 5, 2008  2:12 pm CT
Posted by: S.D.

Way to go Field's fans!

Date: Sat, July 5, 2008  12:07 am CT
Posted by: Allan

I'm surprised Carson's hasn't capitalized more on the loss of Field's in Chicago.

Clearly it's all about Ego now. Even if a store loses 5% of their busienss, they go back to the old way because it's a failure.

Date: Fri, July 4, 2008  11:03 am CT
Posted by: Frank M

I don't know how much input Macy's had in last night's fireworks dispay at Grant Park, although they contribute some funds.

Regardless, their baad karma follows them. The music was HORRIBLE! The fire works were late!

Given all the hype about the Macy's fireworks in New York tonight, it seems to me that Macy's is going through the motions here on one level or another in Chicago. This is such a contrast to Marshall Field's.

Date: Fri, July 4, 2008  8:34 am CT
Posted by: Jim McKay

Thanks very especially to Gloria, as well as Gail, and all who somehow helped make our leafleting and button distribution on State Street a success last night.

Over 1,000 were greeted with leaflets and hundred were also thrilled to wear one of our buttons of several designs including "Forever Marshall Field's" (two designs), "Forever Marshall Field's & Chicago", and "I WANT MY Marshall Field's".

Date: Thurs, July 3, 2008  5:24 pm CT
Posted by: Tom Z

I WONDER WHAT MR MAGIC OF MACYS (AKA LUNKHEAD) THINKS OF HIS TENURE AT MACY'S NOW THAT THE STOCK HIT 18.49 ON THE BIRTHDAY OF THE COUNTRY. I AM SURE THAT HE WILL BLAME IT ON EVERYONE INCLUDING MAYOR DALEY, AND THE COOK COUNTY BOARD FOR THE SALES TAX INCREASE. IT SURE IS GOING TO HIT HIM HARD IN HIS BONUS WITH STATE STREET, WATER TOWER, RIVER OAKS, WOODFIELD, NORTHBROOK COURT AND OLD ORCHARD BRING IN COOK COUNTY.

I AM IN THE PROCESS OF MOVING TO DAYTONA BEACH, FLORIDA WHERE THEY HAVE A MACY'S RAPED BURDINES STORE WHICH LIKE OUR FORMER FIELD'S CARRIES LUNKHEAD'S VERSION OF UPGRADED K-MART QUALITY. THANK GOT THEY HAVE TARGET AND DILLARDS.

Date: Thurs, July 3, 2008  3:23 pm CT
Posted by: Alexa

I was at the parade this past Sunday with my kids and my husband.

I was glad to see the Field's supporters still at it. It brought back memories of when I was at the big protest on the day of the change in 2006. What a sad day.

I'm glad you all keep the faith. I will too!

Date: Thurs, July 3, 2008  11:03 am CT
Posted by: J.E.T

I passed through the former Field's store here in Milwaukee.......no I cannot call it the M word.

Who do these people think they are doing what they have done to our great store?

What makes them think we'd want to shop where they tell us to?

The store is nothing special. Even the Boston Store is better.

Macy's cannot succeed!

Date: Wed, July 2, 2008  9:46 pm CT
Posted by: Daniel W. Harcourt II

Fieldsfans,

I had a 'Field Day' at this past Sunday's Gay Pride Parade in Chicago! It was awesome as Jim and I carried our picket signs through the crowd of spectators watching the parade-following the Macy's float-where so many people reminded us just how much Chicago truly wants it's Marshall Field's back. We both had people come up to us high fiving us, thanking us for our courage and determination and asking for buttons and fliers. It is evident from reading the most recent posts that its time to bring My Marshall Field's back home. Talk to friends, talk to family, communicate with the media and wear your Marshall Field's buttons. By working together, we will bring Marshall Field's back!

Daniel W. Harcourt II
Schaumburg,IL

Date: Wed, July 2, 2008  5:57pm CT
Posted by: James Miller

Must it be pointed out again that clinging to the concept of State Street Macy's promises to be a losing proposition?

No Marshall Field's = no money for Macy Co.

Date: Wed, July 2, 2008  5:12 pm CT
Posted by: Sam Kuznetsov, Evanston

Thanks to the Field's Fans who confronted the Macy's float and made us proud Chicagoans.

Date: Wed, July 2, 2008  10:09 pm CT
Posted by: John

I proudly stood on the Minibar Float for Pride and the Macy's float was two floats behind us. You better believe we made our voices heard to them once the floats stopped near Diversey Harbor. We walked arm in arm past that mess of a float...and said together:

Give the man..and the man..what they want...give us our Marshall Field's!!!

Picture about 13 of us who just got off the Minibar float saying this to the Macy's float.

I then proceeded to tell them gay men HATE Macy's..that we know it is a junk store, and that we are HIGHLY insulted to have them in our parade.

They got the picture.. ;-)

Date: Wed, July 2, 2008  9:12pm CT
Posted by: gle

THANK YOU TO THOSE WHO STOOD UP FOR FIELD'S AT THE GAY PRIDE PARADE SUNDAY. One of my employers who was with a group in the parade said they saw people wearing Marshall Field's buttons all over the place.

Our buttons do have an impact. I always have to keep a couple to grab from my pocket because people want them at the most unexpected times:

- When I'm paying for groceries and have my hands full,

- When I'm trying to stand up on a crowded train,

- And this is my favorite--I left my employee ID at home and had to go through the metal detector at work. My button didn't set off the alarm, but the security guard really smiled when they saw it. The guard started a conversation about someone they know who is in the protest group and they think it's great what Field's Fans are doing.

Date: Wed, July 2, 2008  8:55 pm CT
Posted by: Rich W

M*cy's float at the Gay Pride Parade was a joke. What's funnier is that the storm started while their float was stuck in front of Roscoe's bar, where everyone was having a good laugh watching this stupid float with non-descript people sitting on folding chairs with their legs folded (yes, what a float that was!). As the rain got heavier, and the float remained stuck, they struggled to cover it with a plastic wrap (to protect the folding chairs???). It was likely to cover up their logo/red star backdrop, which of course would cost too much to re-print for 2009 (around $10 or so?). It was a debacle. The float remained there for at least 15 minutes while everyone laughed. Finally, I yelled from inside the bar, "M*cy's, go back to NY. Bring back Field's!" and I received a round of applause.

Date: Tues, July 1, 2008  11:18 pm CT
Posted by: darrid

To Mary Anne

I recently spoke to the publishers of Arcadia publishing who have done many great books about State Street and included awesome vintage pictures of Marshall Field's. They also made mention that they rarely ever use color photos in their books, however Field's was an exception. You can find both books on Amazon.com.

In speaking with them about the books they did about Dayton's and Hudson's, they confirmed that these names are still owned by Target.

I'm working on some additional pages for my site featuring Arcadia's books about State Street and Field's.

Sincerely, Darrid

darrid.com

Date: Tues, July 1, 2008  9:34 pm CT
Posted by: Jim McKay

Thanks to all of those who offered posts and support about our rebuttal appearance to the Macy's float at Sunday's Pride Parade. Special thanks to Daniel Harcourt who insisted on being part of it, as well as Gail, Mike, A., G., J. and all of those who supported us.

I'm getting over an illness but will post a summary and a photo to our front page in the next day.

We will be leafleting on State Street on Thursday evening right after work but before the fireworks. Email me if you can assist.

In admiration and respect for all you do to help bring back Marshall Field's in service, quality and spirit as well as name.

Date: Tues, July 1, 2008  8:30 pm CT
Posted by: Jim McKay

According to BizJounals.com, Macy's stock sank to a five-year low today, $18.65 per share.

http://www.bizjournals.com/cincinnati/stories/2008/06/30/daily21.html

A few things to keep in mind:

1) Five years ago, Macy's was only half as large as it is today since it had not yet merged with May Department Stores.

2) While most all of the retail sector is doing poorly these days, just think if Macy's had something that would buck the trend and make people come flooding back to its stores for something truly special and unique. Something exciting. You can bet, if Marshall Field's came back, people would make an exception to shop at the store that they so sorely miss.

3) We simply want Macy's to correct its foolishness. When will Mr. Lundgren get over their denial and give customers what they want so business comes back?

Date: Tues, July 1, 2008  3:04 pm CT
Posted by: Steve

If you guys have to go up against the Macy's float again next year, how about this for a slogan?

"Shopping and Macy's: The only Kind of S & M I hate"

It seemed cute when I thought of it.

Date: Tues, July 1, 2008  1:09 pm CT, re-edited at the request of the author
Posted by: Mary Anne

It was two years ago that fields.com became macys.com.

Here's to two years from now and having the big green fields.com back.

By the way, note that daytons.com and hudsons.com still point to target.com-- as noted they still own the rights and still feature more on Field's than Macys.com

Date: Tues, July 1, 2008  8:23 am CT
Posted by: J.K.

Thank you for standing up to Macy's at the pride parade Sunday. We miss Field's.

Date: Mon, June 30, 2008  10:23 pm CT
Posted by: Sarah K

I became aware of this website at the Gay Pride parade yesterday.

I applaud and support what you are doing.

Date: Mon, June 30, 2008  9:56 pm CT
Posted by: Mike Johnson

Why doesn't Macy's understand that we gay people hate Macy's!

Dear Macy's,

Every time you put an ad in our newspapers, we hate you more.

When you put a float in a parade touting your store, you remind us that you took away a store that REALLY CARED about gay people.

Chicagoans hate having Macy's jammed down their throats because Macy's took away something that was so much better!

Gay Chicago thinks Macy's is tacky, tacky, tacky, tacky X 100!

Sell the Marshall Field's name and stores to someone who knows how to do it right. We don't even want you to attempt to run a store as Marshall Field's. If you really understood Field's you wouldn't have gotten rid of it.

Cut your losses now!

The word "Macy's" is nothing but a punchline to a huge joke in the gay community. GO AWAY!

BRING BACK MARSHALL FIELD AND COMPANY! Take away Martha Stewart and Donald Trump. He needs to be on Queer Eye, not The Apprentice and not on your commercials!

Date: Mon, June 30, 2008  5:02 pm CT
Posted by: G.O.

There was a banner carried through the Pride Parade yesterday:

"NO PRIDE IN CORPORATE GREED"

I submit Macy's as Example A.

Two years ago Macy's was embarassed to have two same sex mannequins in a Boston store window and took them down. Now that Macy's is on the ropes, they have decided same-sex couples are their best friends.

Chicago, the nation, the universe knows better.

Macy's participation in yesterday's parade was about greed and little to do with pride.

Date: Mon, June 30, 2008  3:57 pm CT
Posted by: Jim McKay

"Crain's Chicago Business" has a letter to the editor in its June 30 issue about Field's Fans' recent trip to the Messy's shareholders' meeting. It's on page 16 of the print edition, "What the fuss is about." It is by Gloria Evenson, a huge Field's supporter, of Chicago.

It's a very eloquent letter. Hats off to Gloria.

Date: Mon, June 30, 2008  1:56 pm CT
Posted by: David

You guys rock !

BRING BACK MARSHALL FIELD'S!

Date: Mon, June 30, 2008  1:01 pm CT
Posted by: Eileen

Did marshall fields started to weekly ad sale papers in the mail after the dreaded may&co takeover or have they always done it. I know marshall fields never had coupons after 2004 mayco acquistion.

Date: Mon, June 30, 2008  12:14 pm CT
Posted by: LiMack

It's really gratifying how many people regularly read and post comments on this blog for Field's fans. There seems to be no end to the variety of economic levels, ages, and walks of life represented. Seeing how many like-minded pro-Fieldies and anti-Macyites there are out in the world (and reading their stories) is great! Clearly, there is much residual anger towards Macy's for their decision to destroy Marshall Field's---a frustrated anger which does not appear to be receding one bit over time. Macy's management must be absolutely shocked and amazed at the huge number of shoppers who individually continue to boycott Macy's. But Macy's does not need to sneak a peek at this blog to know that Chicagoans are angry and that the boycott is effective. They are reminded of this fact each time they look at their anemic sales results and faltering stock price.

Date: Mon, June 30, 2008  11:34 pm CT
Posted by: Gloria

YES!

I want my Marshall Field's!

I do not want Macy's!

Kudos to the protesters at the parade.

Date: Mon, June 30, 2008  11:12 am CT
Posted by: Peter

I just read that WalMart is changing it's logo and will rid itself of it's star and use a sunburst instead. My first thoughts were that it was interesting that WalMart doesn't even want to be associated with Macy's tacky red star.

Date: Mon, June 30, 2008  1:30 am CT
Posted by: Per-Gunnar

I was glad to see the Marshall Field's supporters running against the Macy's float today at the Gay Parade.

Macy's took something very special away from Chicago. Chicago is right to never forget.

They will not get our business. Keep fighting the good fight!

Date: Sun, June 29, 2008  11:34 pm CT
Posted by: Ed H

Re: Gay Pride Parade: I was even more proud that you Chicagoans came out today--FOR OUR CITY! WAY TO GO! Macy's tried to suck us in. Chicago fought back with its message. I WANT MY MARSHALL FIELD'S! Do you get it Macy's?

Here's to the Field's picketeers who followed the Macy's float today! And thanks for the pin!

Date: Sun, June 29, 2008  9:57 pm CT
Posted by: Jeff Minz, A-ville

To the tall handsome men with the signs proclaiming Chicago wants Field's and not Macy's, you demonstrated the true meaning of Chicago Pride. Thanks to you, it was a Chicago Pride Parade in more ways than one.

Jeff

Date: Sun, June 29, 2008  9:01 pm CT
Posted by: Joyce P.

I saw you people at the parade today. You made us proud. I will never shop Macy's.

Date: Sun, June 29, 2008  7:23 pm CT
Posted by: Adam The Spork

I was watching the parade from outside Caribou this afternoon. We saw the Macy's float go by. My partner and our friend started saying just how wrong it still is that Macy's has killed Marshall Field's, they don't belong in our parade.

As soon as we said this, a guy sprinted by with a "Chicago wants Field's" sign! We all high-fived and cheered!

A second one came by and gave us a flier for this web page and some buttons. Thank you for doing this. I refuse to shop Macy's. Why would anyone - gay or straight - register their wedding there?

Date: Sun, June 29, 2008  6:21 pm CT
Posted by: James Mecum

I was at the Chicago Gay Pride Parade and so was Macy's float!! It was so junky and looked as bad as their stores. I was standing between between Cocktail and Sidetracks facing Roscoe's. The Macy's float was at a complete stop so we could all admire its lack of creativity, elegance and quality workmanship. Marshall Field's would have never put such a horrible piece of trash in this parade. Talk about a last minute idea! Macy's you just go and show us that in everything you do (or takeover), you ruin it and desecrate it with the fact that you show no loyalty, respect or goodwill toward what was Marshall Field's or any of Marshall Field's prior customers. A guy wearing a dark green shirt with a sign was walking through the crowd and I grabbed some buttons from him. I put one on and handed some out. I took two and threw them onto the stalled Macy's float. One of the persons on the float actually pinned the button on! Way to go!! As you can see Macy's, even your asscociates and parade workers aren't loyal to you. A gentleman was walking through the crowd and said it would be nice to have Marshall Field's back, but he didn't think it would ever happen. Never say never. Anyway, this is my post on that horrible homemade and thoughtless float, and it sure was a Mess!!

Date: Sun, June 29, 2008  5:02 pm CT
Posted by: drew

Thanks for the button today at the parade. You made Chicago proud.

I'm torn between thinking that the poor people (employees?) on the Macy's float had to twist the arm of management to let them show their support and did their best to whip together a last minute float. Or more likely, Macy's management could care less.

Date: Sat, June 28, 2008  8:10 pm CT
Posted by: drew

For those wanting a stale, outdated box of Frango chocolates with the Marshall Field's logo, stop by Macy's in Monroeville Mall in suburban Pittsburgh. There are a number of boxes available, all with the expiration date of 03/02/2008.

While visiting the store, be sure to enjoy the loud vocal music blaring throughout--makes you feel like you are at a flea market instead of an alleged department store.

Date: Fri, June 27, 2008  10:18 pm CT
Posted by: B

Hi All

passed through the red star last week -- I needed a gift and went to Things Remembered and the mall was busy on the side opposite red star -- so I parked in the red star lot and passed through. While I was in red star I noticed "Field Gear" -- everything was on sale including "Field Gear" which was painful to see there -- The quality was the same as the other pivate red star brands --pretty much the same as what they now sell as John Ashford--a former May Company brand which I used to buy a lot of.

I used to buy a lot of "Field Gear" also--- what they now call "Field Gear" is not appropriate to what WE know as true "FG"-- it angers me also because red star can likely claim this as "use of trademark" like the junky cheap lingerie they had the nerve to put the once proud name "I. Magnin" on.---- I have no doubt Mary Anne is rolling in her grave -- as well as Mr. Field and probably Mr. Wanamaker also.

Truly sad -- You think the red star people would be ashamed but all they want is for people to buy their red star junk and give them money. Shame on Red Star!

Please visit Nordstrom, Lord and Taylor, Von Maur,

Carsons, ANY Bon Ton store, Neimans, Saks, Penneys,

Target, Sears -----

Thanks all Take Care

B
The REAL B
italbearr@yahoo.com

Date: Fri, June 27, 2008  10:08 pm CT
Posted by: Bob J

What a memory I have for Marshall Fields. As a kid, Mom took me and we met my Aunt and my cousin there every year for the Christmas windows. Many years later, I worked as a Host in the Walnut Room. That was a fantastic job. I thoroughly enjoyed it. How could anyone not have fun helping shoppers to their seats in the Walnut Room? I did not realize that they had secret shoppers and enjoyed the recognition that I did my job well.

Date: Fri, June 27, 2008  7:04 pm CT
Posted by: Bruce

Macy's has taken a full page ad on the back the Chicago gay community paper, "The Windy City Times".

The ad says, "Pride is always in fashion".

As my friends and I agreed last night, Macy's in Chicago is NEVER in fashion!

And if Macy's really meant and understood the words of that ad, they would bring back the pride of Chicago, Marshall Field's.

Macy's words ring hollow and Chicago will not shop at Macy's.

Date: Fri, June 27, 2008  5:04 pm CT
Posted by: Pete

Macy's hits 52-week low stock price for the second time in a week. It's not that we want Macy's to go out of business so much as we want Macy's to bottom-out, wake up and bring back it's sterling asset, Marshall Field's. That would bring in the business, even in this economy.

http://www.forbes.com/feeds/ap/2008/06/27/ap5163021.html

Date: Fri, June 27, 2008  4:11 pm CT
Posted by: Tom K

Messy's has recently cut their ad budget back to $920.7 million, a 6.9 drop. And get this: they continue to use newspaper-clearly what one might ojectively refer to as a declining medium-over TV on a 3:1 basis. This, despite their previous and well-publicized announcement of major cutbacks in print advertising. Brilliant move, Terry.

Date: Fri, June 27, 2008  3:59 pm CT
Posted by: Andy

GREAT JOB, Mr Lunkhead!

http://biz.yahoo.com/ap/080627/macy_s_mover.html?.v=1

Evidently your so-called "celebrities," pretend "designers," endless sales, iPod vending machines and "affordable" luxury haven't proven very "exciting" to customers. Where are all the "re-educated" new shoppers you were counting on to replace the long-time customers of the stores you kicked to the curb?

You are indeed fortunate, Mr Lunkhead, to be totally unaccountable for the destruction of America's department stores. Your directors and shareholders must have loads of discretionary assets to allow values to plummet to less than $20 per share--and to award you increases in compensation for your brilliant strategical decisions. No doubt your marketing abilities will take the stock down to $10 within the next few months.

Date: Fri, June 27, 2008  10:39 pm CT
Posted by: Jim McKay

The Chicago Tribune has featured a link to a photo album on its site that really caught my attention. Called "Spectacular Chicago", the photo album is linked from the front page with a photo of the new atrium with Field's clocks projected on to it.

There are 83 images in all, somewhere in the 20s is the larger version of the image. A wonderful reminder of why Field's was so much classier than Macy's.

http://www.chicagotribune.com/travel/chi-060810patterns-photogallery,0,1815829.photogallery

Date: Fri, June 27, 2008  9:34 pm CT
Posted by: gle

A very, very simple way to promote the return of Marshall Field's:

1. Always wear a button.

2. Have a couple extra handy for when someone ways, "I like your button!"

And for those attending the Gay Pride parade this Sunday--WEAR YOUR BUTTON WITH PRIDE AS WELL!

Date: Thurs, June 26, 2008  8:44 pm CT
Posted by: David S

So I went to Chicago last week, and for the first time since October 2005, my last great trip to State Street Fields, I went to the store.

I'm from NY, and used to go to Chicago to visit Fields yearly, and always when on business would add on a day to my trip just to shop state street and water tower.

It was so sad. I started to speak with a sales man and told him my feelings about the change from Field's to Macy's and all, he said I was the THIRD PERSON IN A ROW who said this to him.

The Sales People seemed sad. It seemed sad to see those great green stripes in the Marketplace, with all the red around - None of it makes sense.

This was really the best branded store in the country, and they really destroyed it.

I really wish Terry would just leave, and let someone come in and fix this mess. I still have hope for the return of Field's.

I look forward to the grand reopening.

Keep Fighting

Date: Thurs, June 26, 2008  7:23 pm CT
Posted by: Rex B. W.

Norbert Blei's book "Chi Town" has a wonderful chapter about Marshall Field's. It dates to the mid-nineteen seventies. Buy the book or take it out from the library. The Field's chapter will make you cry. He also mentions Pixley & Ehler's and Stop & Shop, other Chicago institutions many of us remember.

I'll quote briefly:
"You begin with that Big Green Clock on the corner of State and Randolph, if Marshall Field's shopping is any part of your day downtown. That's the landmark, the pole star. So it's under the Big Green Clock and into the main doorway--137--to which all other doorways seem like exits."

Date: Thurs, June 26, 2008  6:30 pm CT
Posted by: drew

As a child growing up in the 1960s and 1970s, I always enjoyed visiting the "humungus" JL Hudson flagship on Woodward Avenue in Downtown Detroit. The sheer size of the store, the dramatic displays and wealth of merchandise were totally impressive. Even as a kid, Hudson's offered "cool" items that were well within my budget. What

fun it was to come home from visiting family with new clothing and other items unavailable in the Pittsburgh region.

We were in "the D" in the 1980s for a cousin's wedding. How shocking to see headlines in the newspaper vending boxes: Hudson's to shutter downtown store. Needless to say, we took time to make one final pilgrimage to the massive department store. Although the store was downsized and a shadow of its former glory, the environment was unique and the merchandise varied.

While family members lamented the loss of Hudson's, they were still able to enjoy quality and value at Marshall Fields. Bringing home gifts from Marshall Fields remained a treat, because that merchandise was generally unavailable at home. Loads of unique merchandise at various price points in a well-maintained store with good sales help.

I just got home from visiting relatives in "the D." When the topic of shopping was mentioned, the venom directed toward the Red Star Store was unanimous. Everyone mentioned that the Red Star was a total joke and suggested Meijer for value (much nicer than wal*mart with better quality at decent prices) or Von Maur and Parisian for more upscale goods. Although various family members live near Southland, Fairlane, Twelve Oaks, and Somerset, nobody takes the time to visit the Red Star located at any of those malls. "Wal*mart quality at Nordstrom prices" and "there is never anything you would want" was the summation of their view of the Red Star.

While driving around the suburbs, we noticed a store with macy*mart lettering on the background of the upper level painted in TWO very different shades of brown. How cheap looking. Seems like they ran out of one hue of brown and finished the job with a lighter shade. If the outside trim was that tacky, one could only imagine what the inside looked like when the outside resembled a close-out center.

Incidentally, we did stop at Von Maur at Laurel Park Place in Livonia. Great atmosphere, wide selection of merchandise and excellent service--plus some neat items on clearance! While Von Maur had some private label merchandise, the style and quality were good. Guess that I will be doing more online shopping for the holidays.

Date: Thurs, June 26, 2008  5:20 pm CT
Posted by: JasonM

It is Clinque Bonus time at L&T.

Grab a friend and support a non-Macy's store and get your free gift with purchase.

http://www.lordandtaylor.com/gifts/OnlineShopping/LT?Dsp=156&PCR=21:200028:202764:204668:204669&c=1&cm_mmc=Email-_-Clinique%20GWP%20V.l-_-Main%20Bar-_-6%2f25%2f2008

Date: Thurs, June 26, 2008  3:31 pm CT
Posted by: Jimmy Gimbels

North Shore Magazine has a retrospective of 22 years of its "Best of the Best" feature. Under the heading of "Best Local Businesses" is Nordstrom; under the list of "Gone But Not Forgotten" is - you guessed it - Marshall Field's.

Those North Shore shoppers have really turned their backs on Macy's. Witness the closure of the Lake Forest boutique store. That store didn't really close because the owner raised the rent, it closed because the store could go for hours without a single shopper coming in the front door. According to my "insiders" sales Macy's at Northbrook Court and Old Orchard are still way off -- even from lowered sales projections. Why bother with Macy's foolishness when you have Nordstrom, Sak's, Lord and Taylor and Neiman Marcus?

Oh, and the "New" organic Frango mints have hit the shelves at Macy's. How are they selling? "No one wants them," said the black-clothed sales associates. And the regular Frango mints aren't mvong either. Yes, those holiday packaged Frango mints from Christmas 2006 are still available.

Date: Thurs, June 26, 2008  2:20 pm CT
Posted by: gle

This Associated Press article in Wednesday's June 25 "Tribune" has a customer stating that she is not shopping at Macy's and there is already retailer anxiety for the upcoming holiday season (six months away).

"Economists worry about consumer spending for the holiday season,"

http://www.chicagotribune.com/business/sns-ap-holiday-outlook,0,5695018.story

What I find interesting, however, is that when I go to farmers' market at Daley Plaza, and then at my church rummage sale last weekend, both places were crammed with customers like it was the place to be--a big contrast to the apathy I see at the State Street Messy's. The church told me they did fantastic business (and they did seem to have more attractive stuff than Messy's). They even had a Marshall Field's bag for my purchases.

Also, I see renewed interest in Marshall Field's buttons. I don't dare leave the house without a couple extra in my pocket for the people who say, "I like your button!"

Date: Wed, June 25, 2008  5:11 pm CT
Posted by: Maggie in Minneapolis

I knew for a fact the wonderful days of Dayton's and Field's customer service were gone when Macy's took over. The last straw came shopping at a former Field's store with a family member. The experience has made me join the boycott.

We had quite a few items to purchase and had to tell the associate ringing there was a special on items - "buy 2 get one free" - ended up getting the most expensive item free instead of equal or less priced one. The shirts were actually folded in half and then quarters the long way and ROLLED before placing in a flimsy bag. When one bag was full, it was placed on the floor. Three bags were filled, rolling the items continued, even with more expensive items. When the ringing was finished I signed the charge slip and didn't even get an offer to pick up the bags - they weren't even handed to me. We are able to stoop and pick up packages - BUT - not even an offer or thank you. This sums up everything posted on this site doesn't it?

I was employed at this particular type of store (don't even want to mention the "M" word - for close to 20 years. I chose to leave - not long ago - and would you believe no one in management even said good-bye - farethee well - thank you - good luck - NOTHING. Think I was seen in passing three times by the store manager and NOTHING.

I thought they might hold the door and then at least let it slam me on the way out. What a rebel I was - walked out a half hour early and went through a "regular" door instead of the employee entrance. Not to worry, no one saw me. End of story.

Date: Wed, June 25, 2008  10:05 am CT
Posted by: John

This Sunday is Chicago's 39th Annual Pride Parade. Macy's is scheduled to have their own float in the parade.

This is another great time to come out and make our voice known against Macy's.

I have talked to several people in the community and they all agree...we HATE Macy's, and want our Marshall Field's back!!!!!!

So while supporting Pride, please also come with your Field's green on and your buttons and bumper stickers!!!!!

Make your voices known to the float too!!

Date: Wed, June 25, 2008  9:45 am CT
Posted by: Lucy J

Only reason i ever step foot in Macy's is to cut through. i did go shopping there the very last day it was Marshall Field's and bought a RL jean skirt that I'll always love because it was the last thing i ever bought there. I want my Marshall Field's! I will never buy anything at Macy's.

Date: Wed, June 25, 2008  8:17 am CT
Posted by: Jack

New issue of North Shore Mag. Best of the Best. In the gone but not forgotten category is our beloved MF&Co naming the "Lake Forest store and beyond!!"

Jack

Date: Wed, June 25, 2008  3:12 am CT
Posted by: donna stl

Thanks for your post about AB. I have not shopped at Macy's and probably will not have another AB product again. There is much concern here because like Fields there are wonderful to the area.

I hope this BUD will still be for me, but there is a lot of greed involved here.

Date: Wed, June 25, 2008  12:01 am CT
Posted by: LiMack

It is so depressing week after week to see advertised yet another Macy's "bottom of the barrel sale" of some sort. Cheap looking newspaper ads with tacky discount coupons for unexciting, generic merchandise just do not cut it. I don't know in what alternate universe Macy's thinks that type of marketing or experience could ever be worthy of being called "magic".

Chicago residents and our tourist visitors deserve better.

We desperately need Marshall Fields back. A few other stores are tiding us over as temporary placeholders. But, Field's is Chicago.

Date: Tues, June 24, 2008  8:04 pm CT
Posted by: Paul

Macy's stock has dropped to $19.40 after hours. A new low. ...As if they couldn't get any lower.

Mr Ichann, Tear Down This Store!

(Yes, I know he doesn't own the damn stock anymore, ok.)

Date: Tues, June 24, 2008  4:58 pm CT
Posted by: skb

I am from the Chicago-land area and have devoted to never shop at Macy's because of them taking over a Chicago Monument.

Date: Tues, June 24, 2008  4:17 pm CT
Posted by: GW

http://online.wsj.com/article/BT-CO-20080624-706679.html?mod=wsjcrmain

An interesting article in the Wall Street that Macy's is noted as a struggling company with debt just a notch above junk status. Their stock hit a new 52 week low today. Go figure!

On another note; Macy's stores continue to unimpress vistors. We took some European friends to Michigan Avenue to eat brunch at RL over the weekend. We walked by the Water Tower Macy's store; whom we told our guests was a former glorious Field's location. Most were in horror of how shabby the store looked inside; it's like they have let go all of their cleaning crews, and hired young and inexperienced sales staff. Most commented on the filthy store in general and the tacky merchandise. Several thought the women's wear was subpar to that of $5.99 goods you can find at H & M. What a let down to Chicago that this was once our shinning jewel to shop and take guests for a wonderful shopping experience. We now have an embarrassment with a big red communist star above it to remind us everyday how awful it is. We didn't even take any of them to see State Street during their week stay here; why bother when they were to busy shopping couture items at Saks, Neiman's and Nordstroms? I can see with the lower dollar Europeans are snapping up some great bargains here. They all loved the Crate and Barrel store on Michigan Avenue; so upscale they thought from the likes of IKEA, yet still with great price points.

We noted that one of Macy's biggest names, Martha Stewart was recently banned from entering Great Britain due to her conviction as a felon. Just goes to show you that Europeans remain deep in tradition and good taste! I said we all hope here in Chicago that a European or Middle Eastern investment fund would purchase Macy's with the hopes of returning Marshall Field's in name and quaility to us. Oh, and also of course kicking out Mr. Lundgren from office who had this crazy idea that America wanted some 800 store Macymart for affordable luxury goods!!

Date: Mon, June 23, 2008  1:33 pm CT
Posted by: Alex

I was born, raised and started my own family in Chicago. I moved away two or three years ago to Texas. I am so saddened by the loss of Marshall Fields. I practically grew up there -- lunch under the Christmas Tree ini the Walnut Room, the Christmas display windows - I could go on and on. Before I moved I bought a case of Frango's, and wrapped up all my Field's memories ( a few trademark green bags and the newspaper clipping stating the store was being sold to Macy's). I try to visit Chicago whenever I can and would definately visit more often if Marshall Field's store was revived. Texans are even interested in the store thanks to my case of Frango's .

Date: Mon, June 23, 2008  12:34 pm CT
Posted by: Maggi

When businesses go national, the local community suffers.

From the St Louis Post Dispatch:

http://www.stltoday.com/stltoday/news/stories.nsf/news/stlouiscitycounty/story/d570c5562772d82d86257471000b990d?OpenDocument

"Before Macy's Inc. bought May Co., annual gifts "used to be in the high five figures. Now, they are in the low four figures," said Stephanie DeChambeau, the (St. Louis Symphony Orchestra's) director of institutional giving."

Date: Sun, June 22, 2008  7:55 pm CT
Posted by: Pat C

Looks like St.Louis and the USA , are fighting back too ! The possible invasion of America's Anheuser-Busch to foreign investors. They are fighting to protect an American Treasure,and American Jobs,

"Because this Bud's for you and the USA "

http://www.saveab.com/

Date: Sat, June 21, 2008  10:34 pm CT
Posted by: JamesfromCA

Here's one, file under "yeah but I still think it's suspicious" and then throw it away:"Costco and Macy's Generate Top Customer Loyalty"

http://www.colloquy.com/article_view.asp?xd=4739

Considering the stores seem like they are tanking in many places with a few exceptions like probably the SF Bay Area and New York, I don't believe it.

Date: Sat, June 21, 2008  10:32 pm CT
Posted by: DonP

The 40% discount on purchases is fairly standard in the retail industry for executives. The only part that is slightly unusual is the store picking up the taxable income.

A friend works for Barney's and gets 50% off if they are items he can wear to work, slightly less for sportswear.

When I worked at Abraham and Straus 30 years ago we got 20% off clothing. It was doubled to 40% off two weeks a year. That was for every single regular employee.

Date: Fri, June 20, 2008  9:41 pm CT
Posted by: MJA in Mt. Prospect

We just came back from Toronto and noticed a number of Hudson Bay stores. I told my wife, I think these stores are like Fields. We went into one and I noticed that the sale signs were a familiar looking red color. As we walked thru the Men's department, I noticed the dreaded "Alfani" sign on the wall. Suddenly I sadly realized how much like former Marshall Field's stores Hudson Bay stores really are.

Does anyone know why the Hudson Bay stores were not also changed to Macy's? Especially since all of America is so excited to have Macy's replace their favorite stores?

Response from Jim:
It's not unheard of for some stores to go to their competitors or other companies that own other chains when they don't have their own house brands.

Hudson Bay is not owned by Macy's but does sell some of Macy's house branded merchandise by arrangement.

Prior to Bon-Ton's acquisition of Carson, Pirie, Scott and related stores, Bon-Ton also sold certain Macy's house brands of clothing. That relationship was dissolved when Bon-Ton acquired Carson's since Carson's has its own house brands like Concensus, etc.

Date: Fri, June 20, 2008  9:05 am CT
Posted by: gle

I am glad to hear about the Celebrating Marshall Field's event that Park Forest Historical Society is having this Sunday at 2:30 p.m. It shows how much interest in Marshall Field's is growing and not fading out with time. While I am really sad that I won't be able to attend, I wish the organizers all the best and hope to hear how it went.

Date: Fri, June 20, 2008  8:48 am CT
Posted by: Jeff S.

Update on the Joliet Store: It's DEAD!!

Date: Fri, June 20, 2008  12:50 am CT
Posted by: Kurt

Not sure if this was ever posted on this site, but there is a small blog out there that pays tribute to Robinsons-May, another name that had a loyal following lost to Macy's. It mentions Marshall Field's as well and has many comments-

http://www.mitchglaser.com/journal/2005/07/remembering-robinsons-may.html

Date: Thurs, June 19, 2008  8:40 pm CT
Posted by: Bryant

Marshall Fields, the ONLY place to shop!!! NOT Macy's!

Date: Thurs, June 19, 2008  2:40 pm CT
Posted by: Catherine

ot only do I miss Chicago but I terribly miss my favorite store Marshall Field's. Now when I go to Chicago I canbt look forward to shopping since my No. 1 store is gone. Bring Field's back.

Date: Wed, June 18, 2008  2:25 pm CT
Posted by: Peter in San Francisco

I've been out here since 1994 and to me San Francisco has always been what I consider a "retail wasteland". There's no middle ground here. There is either traditional higher end (Saks or Neiman's) or traditional lower end (Mervyn's/JCPenny/Sears)stores in this area. And Macy's has always sat in the middle somewhere, even when Emporium was here, Macy's still had the upper hand.

The only reason Macy's dominates the west coast, because, there is no Carson's or anything else to compete with. Isn't that a monopoly?

Anyhow, I refuse to set foot into Macy's. I just keep hoping something happens soon to them. I'm getting tired of seeing Macy's ads all over the place with their tacky, generic logo.

Keep up the good work. It may take a while, but I'm still young and can't wait for the return of MF&Co.

Date: Wed, June 18, 2008  11:10 am CT
Posted by: Brian

As someone else has pointed out, Rolling Stone has partnered with the red star store to sell limited editions t-shirts featuring covers from the magazines. Currently on crappyproducts.com for sale. They are awful looking!

Date: Wed, June 18, 2008  11:04 am CT
Posted by: Brian

I've been getting mailers and e-mails from messy's telling me about their 150th birthday. I would like to point out to them that Field's already did it once, and I have pictures that show Field's on State that say "The first 150 years were just a warm up" that I'll be sure to hand out to people at Messy's when I attend their next shareholders event.

Date: Wed, June 18, 2008  7:50 am CT
Posted by: Stacy from Ohio

Here's one that may shock and amuse some of you. My elderly mother died last month. Though she lived in Ohio after she married my father, she was originally from Chicago, and a great Field's Fan! We came to Chicago yearly to see relatives and shop at Field's. Mom was devastated (as we all were) when Macy's took over the Field's name and downgraded the one and only Field's. After Mom died, I found her written wishes for her funeral and burial. She asked that her sister's ashes be buried with her. The funeral director said that would not be legal, but that we could bury "mementos" with her. So we put my aunt's ashes in a Marshall Field's box with a big bow, and put it in the coffin. It made us all so happy, and I'll bet it made mother happy, too.

Date: Tues, June 17, 2008  8:50 pm CT
Posted by: Jamie

My mother and I wear our Marshall Field's pins all the time. The pins have resulted in numerous comments and discussions about how much everyone wants Marshall Field's back.

So many great conversations in support of bringing back a great Chicago institution!

Date: Tues, June 17, 2008  12:13 pm CT
Posted by: M.

I support your cause completely and have boycotted Macy's since it took over Marshall Field's. Instead, I go to Carson's and Sears.

Date: Tues, June 17, 2008  5:15 am CT
Posted by: Jim

Celebrating Marshall Field's is the topic of panel this Sunday, June 22 hosted by the Park Forest Historical Society.

Ground was broken 64 years ago for Marshall Field's Park Forest store in 1944. The store was replaced by other locations and eventually closed in the mid-1990s. As part of Park Forest's downtown redevelopment, the vacant store will be demolished and replaced with housing.

For more information, please see:

http://www.enewspf.com/index.php?option=com_content&task=view&id=3583&Itemid=2

Date: Tues, June 17, 2008  12:51 am CT
Posted by: B

Have you all seen the top of the red star store mailings -- they STILL send them to me -- before I put the newest one into the circular file--I noticed at the top---

Inspiring oohs, ahhs, and wows for 150 years

WELL --- FIELDS ALREADY reached that milestone in 2002!

And -- oohs ahhs and wows -- over how crappy, junky, and overpriced the poor quality merchandise is and how the stores look!

They NEVER cease to insult me!

red star -- way to insult

The insult of red star---etc

B

the real B

italbearr@yahoo.com

Date: Mon, June 16, 2008  6:07 pm CT
Posted by: Carolyn L

I live in Great Britain and loved to visit Chicago to shop at Marshall Field's.

With Macy's planning to come over seas, I will protest if they take over Harrod's or Selfrdiges.

I look forward to getting a Marshall Field's button.

Date: Mon, June 16, 2008  10:16 am CT
Posted by: gle

Andersonville Midsommarfest was this weekend, and another opportunity to promote the return of Field's. Some people I knew were happy to display Field's buttons and leaflets on their tables. Among those I taked to were:

A store clerk who noticed my button and yelled "I want one!"

A store owner who said their father worked as a designer in men's clothing at Field's.

People who have attended Field's Fans protests.

People who are still furious about the disastrous changes Messy's inflicted on Chicago and are excited about what Field's Fans are doing.

And get this, an article from Monday's "Tribune" says Lunkhead used his employee discount at Messy's (which for upper management is 40% off the price) to run up $52,019 in merchandise expenses in 2007, "and the tax 'gross up' cost the company $34,102."

"ALL BUSINESS: Jucy Details on CEO Pay" by Rachel Beck

http://www.chicagotribune.com/business/sns-ap-ceo-pay-all-business,0,6606853.story

Date: Sun, June 15, 2008  10:25 pm CT
Posted by: S.B.

The marketing mistake of Macy's will forever be known as that - one of the biggest mistakes in retail history. Reading an article about the possible takeover of Anheuser Busch by InBev I came across this...

[Kellogg Professor] "He pointed to Bank of America's (BAC.N: Quote, Profile, Research, Stock Buzz) acquisition of Chicago's LaSalle bank as fairly positive, saying the bank still takes care of the community.

However, Macy's (M.N: Quote, Profile, Research, Stock Buzz) takeover of Marshall Field's is a more negative example, he said, adding that Marshall Field's customers did not respond to Macy's national brand strategy.

As for the sale of Chicago's iconic brand Wrigley to candymaker Mars Inc, Hirsch said it's too soon to tell how the Chicago community will be affected."

I don't think BofA can ever take the place of LaSalle but I do believe that they've learned tremendously from Macy's mistake.

http://www.reuters.com/article/marketsNews/idINN1344243820080613?rpc=44&pageNumber=2&virtualBrandChannel=0

Date: Sun, June 15, 2008  6:27 pm CT
Posted by: drew

In addition to his outrageous salary, Mr Lunkhead receives an overly generous merchandise discount:

http://biz.yahoo.com/ap/080615/ceo_pay_all_business.html?.v=1

How wonderful that the Red Star executives receive such excellent compensation for providing shoppers an "exciting" assortment of "affordable luxury" and for earning share holders an excellent return on their investment.

Date: Sun, June 15, 2008  11:10 am CT
Posted by: mds in mt.prospect

My wife apologized to me on this Fathers' Day morning. I was supposed to have received a bottle of Thierry Mugler cologne, but the order did not come in time. Normally, we would have gone to Marshall Field's for my cologne. When she apologized, she said that the only place that she could find it locally was macy's. She opted not to buy the cologne there, but instead chose to order online from another supplier, even if that meant not getting the gift on time. My response was that I got a double gift in her choosing not to purchase my cologne from macy's because even though it is one of my favorite fragrances, it would never smell quite right to me knowing that it came from that place. I know macy's won't close over the loss of one sale, but every little bit helps and my wonderful wife made the right decision, even if I have to wait a few more days for part of my gift. That's the magic of Margie!

Date: Sun, June 15, 2008  12:06 am CT
Posted by: JasonM

Having moved to the South Loop recently I spent some time looking around the neighborhood. I went down historic Prairie Street and ta-da right there was the former mansion of Marshall Field Jr. The mansion has gone "condo" and been divided into six homes. The sales sign is out front and it PROUDLY states that this was the previous home of Marshall Field Jr. So even in something as far out as real estate the name Marshall Field means something. Too bad Macy's Inc. didn't have a clue and didn't recognize the power of a brand.

Date: Sat, June 14, 2008  8:23 pm CT
Posted by: Ramona

I am so sad, whenever I am in Chicago I always shopped Marshall Fields. Macy's also come to Charlotte and, because of what they did to Field's, I will never shop Macy's until Field's is brought back.

Date: Sat, June 14, 2008  7:33 am CT
Posted by: Judy Marth

I recently attended a black tie fund raiser and obviously needed a new gown for the occasion. Years past, I would have headed to the State Street Field's on my lunch to shop. (I can't even remember the last time I even walked down State Street now that Field's and Carson's are gone!) I went to Nordstrom and ended up with a beautiful dress....but the point of this is the customer service. The sales person asked me who was helping me - when I said no one, she was actually apologetic and concerned that I might have been ignored! Memories of Marshall Field's....even if I didn't buy anything, the associates at any Field's store were warm, helpful and friendly, even if they didn't get a sale. I can't wait until I can walk into the State Street Field's again and experience that. Keep up the great work Field's Fans! We WILL bring back great fashions, great traditions and great service to Chicago!

Judy

Date: Fri, June 13, 2008  10:59 pm CT
Posted by: JamesfromCA

Yesterday I had a few hours to kill in San Francisco since my car was being serviced so I walked over to Union Square. The new Bloomigdales regardless of the politics of who runs it is a gorgeous store, everything seemed to be on sale. The salespeople seem very friendly, here they wear the black uniform yet oddly the store was very quiet, few people were buying yet when I crossed Market Street into Macy's I would have thought it was a week before Christmas except it was 80 degrees out. Every cashier had a line of 20 or more, people were buying in big quantities in every department. Lundgren insisted that every store be exactly the same yet from what I have read here and in the papers, Macy's is doing poorly in places like the Midwest. I think overall what is saving Macy's is the New York and San Francisco areas ie the traditional markets they always dominated. By me other than the Union Square store which has a bigger selection of the higher end designer and name brands the rest of the locales are very poorly maintained if not downright dumps and don't have much except the private labels. It seems as if they only care about the flagship not the other locations.

Date: Fri, June 13, 2008  10:36 am CT
Posted by: Renatta

As a formerly loyal Field's customer and Regards cardholder for 25 years, i was lost after Macy's destroyed it. Now, I must say, I've found a new "home" at Nordstrom. It's my primary destination each time i head to the mall and I'm now a loyal and dedicated card holder there. Can't tell you how many thousands of dollars Mr. Lundgren lost in the switch--just counting me alone!

Date: Fri, June 13, 2008  12:16 am CT
Posted by: B

Hope all are well

I recently needed a new baby gift

Previously I would have immediately gone to -- or - if I was out of town -- called Marshall Field's and visited with or spoken to a knowledgeable and helpful sales associate who would have happily helped me obtain the gift I wanted which --over the years I had purchased SO many times from Marshall Field's-- Field's had a great silver baby gift collection on the 6th floor -- well -- this was the first time that I needed a new baby gift and did NOT have Field's as the simple answer -- In the past they beautifully wrapped and sent the gift as well and it was always so satisfying to get the call from the new parents exclaiming their joy over recieving such a nice gift ---"and from Marshall Field's which made it even more special" -- if I was told that once -- then I was told that a dozen times over the last two decades----

It took a lot of searching --painful and difficult --to find a way to replicate that gift -- In the end I was fantastically helped by the Great folks at Von Maur!!!!!!!!!!

I really appreciate their wonderful help and service and NOW I know where I can go the next time I need a new baby gift ---

However I await the day when I can call the sixth floor at State Street and order my new baby gift --- and everything else -- From MARSHALL FIELD'S!!

Take Care all

B

the Real B

italbearr@yahoo.com

Date: Thurs, June 12, 2008  4:00 pm CT
Posted by: gle

Martha and Messy's don't seem to be doing much for each other, as this Associated Press article in today's "Tribune" shows. The excuses sound the same.

"Martha Stewart CEO Lyne steps down"

http://www.chicagotribune.com/business/sns-ap-martha-stewart-ceo,0,6222803.story

However, there's an artist at the Illinois Artisan Shop on the second floor of the Thompson Center who seems to be very popular with scenes of the Marthall Field's clock and the Chicago Theatre sign in the background. They're in all sizes and prices, as paper weights, cards or for wall hanging. Obviously I got one for my desk at work.

Date: Thurs, June 12, 2008  12:59 pm CT
Posted by: Gail

Macy's stock hit what I believe to be a 3-year low yesterday--about $20.95. It was about $38 in the summer of 2005 when it announced that it would change its newly-acquired Marshall Field's stores into more Macy's. The stock immediately took a tumble, but it slowly recovered over time as Macy's executives constantly reassured investors that everything would be alright. It even climbed higher in the early months of 2007 after the change. But the moment of truth came. As soon as Macy's FINALLY began releasing its same store sales for its newly-converted stores (including its Marshall Field's stores), the stock price plummeted. It became clear that the whole conversion fiasco had failed. From a high of about $45, it has now reached a low of $20.95. That a decline of over 53%. No other major retailer is doing anywhere near as poorly. Some are doing quite well.

I took the occasion to dig out a letter I wrote to members of Macy's board of directors warning them that this would happen. Bear in mind this letter was sent back in June of 2006--months before the conversion. Here is a long quote of the letter sent to Marna Whittington, Chief Operating Office of Allianz Global Investors and Macy's director:

"Dear Ms. Whittington:

"I know that the constant chatter about Marshall Field's must get tiresome, but this is an important decision for Federated, so I hope you will bear with me. By now it should be obvious that the unhappiness over the name change is not going to go away. I continues to occupy the Chicago airwaves and newspapers. More importantly, it continues to be an important topic of discussion around the office water cooler, over the dinner table, and in every place Chicagoans gather. Marshall Field's is an important symbol of Chicago. Chicagoans won't get over its loss easily. Federated stands to lose a great deal by doing the wrong thing.

"You're a director. Ordinarily, that's a job that shouldn't require your full-time attention. But now and then an issue comes along that requires careful and independent scrutiny. Here it is. Federated is on the road to becoming a business school case study in failure. Don't be one of the directors who let it happen.

"Terry Lundgren argues that a majority of those polled in markets served by Field's regard Macy's as either "more fashionable" or "as fashionable" as Field's, hence changing the store's name will not be a problem. But such a statistic is utterly irrelevant to the issue. Among other things, it inappropriately groups those who are indifferent with those who are pro-Macy's. This makes the pro-Macy's group look quite large when it is in fact quite small. It is the indifferent group that is large (probably because it includes, in part, non-shoppers). Note that if 49% of shoppers considered Field's more fashionable, 48% were indifferent and 3% favored Macy's, Lundgren could still accurately state that a majority of those polled regarded Macy's as either more fashionable or as Field's. Yet such a statement would be completely misleading.

"The Institute for Retailing Excellence at the University of St. Thomas in Minnesota has already conducted that appears to me to be a much better study (and I know something about polls). In IRE's poll, a full 19.5% said that the name change would cause them to moderately or substantially reduce their spending. Only 3.6% said they would increase their shopping. (The rest were split fairly evenly between non-shoppers and shoppers who thought the name change would not affect their shopping practices.)

"Note several important things here. First, this was a poll of Minnesota shoppers, where Field's goes back only a few years. Imagine what the results would be in Chicago, where Field's has served customers over 150 years. Second, that 19.5% constitutes more than a quarter of Field's Minnesota customers (and probably the most loyal ones), since many of those polled were not Field's customers anyway. In the highly competitive retailing industry, ignoring that many customers is a terrible risk. Third, IRE asked the right question: C,How will this affect your shopping?C. You can ask a customer whether she considers Field's or Macy's more fashionable, and she may well tell you that she considers them equal. That doesn't mean that she will shop at Macy's if Fields is gone. She may well be loyal to Field's because her Aunt Millie used to work there back in the 1970s. Once those loyalty ties are cut, she may prefer Target (it's cheaper and her budget has been stretched lately) or Saks (she's been doing well lately and no longer feels obliged to shop Field's, since it no longer exists).

"I am willing to assume that Terry Lundgren understands all this and was quoting those numbers in a (misguided) effort to confuse the issue. He must be betting the ranch that the polls are inaccurateC1that people say they'll boycott or limit their shopping at Macy's, but in the end they won't. The question is what might cause him to think so.

"Putting the best light on it for Lundgren, he must believe that Federated has had good luck in absorbing regional department stores into Macy's in the past and that ultimately the Marshall Field's experience will be no different. Well, maybe. But there are a number of factors that I believe Lundgren is neglecting in addition to the obvious. The Chicago reaction to the demise of Marshall Field's has already been different from the response in every other market that Federated has dealt with before. I'm a native of Washington, D.C. and spend a lot of time there. The local media there are not talking about Hecht's. I live in San Diego, and I haven't heard any serious objection to Robinson's-May becoming a Macy's (and I certainly don't have any). In contrast, there is an online petition that has drawn over 60,000 signatures so far, and the Chicago media continues to report the discontent.

"But here are some of the other factors that Lundgren does not seem to have recognized:

"(1) Chicago is not Los Angeles or San Antonio or any other city that Federated has dealt with. Chicago was the second largest city in the country when Los Angeles was barely a map dot. Unlike those who live in cites that became large only recently, many Chicagoans have family roots in Chicago that go back several generations. Their great grandmothers worked at Marshall Field's. They've got a photo of their grandmother handing their six-year-old father to Santa Claus at Field's back in 1941. They bought their wedding dress at Field's. They consider Field's a member of the family. There are a lot of these peopleC1many more than you will find in any city other than New York (where Macy's needn't worry) .

"(2) Marshall Field's is not just any department store. Along with Wanamaker's in Philadelphia, Marshall Field's invented the department store. Many of the things that later generations took for granted--130-day revolving credit, the bridal registry, the no-questions-asked return policy, the bargain basement, the escalator--were Field's innovations. Until recently, its State Street Store was the largest department store in the country (it's still second). It is considered by many to be the best and most glamourous full-service department store in the country. In a recent customer poll, Marshall Field's ranked second (behind only Nordstrom) in customer service among department stores. Macy's didn't even make the list.

"No, it is not just local pride that causes Chicagoans to regard Marshall Field's as a special place. I've spoken to quite a few Washingtonians who aren't batting an eyelash over the loss of Hecht's, but they express shock and surprise that Marshall Field's is also being terminated and wonder if Federated isn't making a terrible mistake. San Diegans say the same thing. And although I've not spoken to anyone directly in St. Louis, I have been told by two independent sources that the same is true there: Many people express much stronger feelings for Marshall Field's than they do for Famous-Barr. Field's is that kind of store.

"(3) Federated appears to have underestimated the level of resentment their policy of absorption is causing even in those cities where the local department store has supposedly been successfully absorbed into Macy's. Central Ohio's Lazarus department store was converted to a Macy's in 2005. Just this month, the Columbus Dispatch reported that profits took an unexpectedly sharp dip in its first year in operation as a Macy's. Is there something special about Lazarus or Central Ohio? I surely don't know. But note that Central Ohio, like Chicago, is a part of the country where residents go back for several generations. Note also that the Lazarus stores were converted fairly recently. As time goes on, Federated may find that absorbing new stores gets harder, not easier. It may be that it reaches a point where people regard Macy's as too large to be loved. But it's clear that Federated had better understand what went wrong in Columbus before it creates new problems in Chicago.

"As a result of my activities in defense of Field's, I've been receiving about 130 e-mails a day for about a week. The Chicagoans tend to send be sentimental notes about Field'-s. The messages from outside of Chicago, however, are sometimes bitter anti-Federated/anti-Macy's diatribes. I was quite shocked. If these folks ever figure out how to voice their frustrations, Federated will have a major pubic relations problem on its hands. They hate Federated.

"I am convinced that Federated's plan to convert Marshall Field's into Macy's will ultimately work to everyone's disadvantage. Terry Lundgren is no doubt right that many of those who say they will never shop at Macy's will eventually relent. But enough won't (or will curtail their shopping) to push Federated well into the red ink. People are funny that way. You may feel they're being silly and impractical. And maybe you're right. But ultimately, businesspeople must deal with customers the way they are and not the way they would like them to be. That's what being practical means.

"I had lunch at Marshall Field's Walnut Room on two occasions in the last few weeks. I spoke to some of the customers. Whatever Terry Lundgren thinks, those ladies aren't coming back once the name change goes through. And neither am I. I honestly don't mean that as a threat. It's just that my heart is only so big and there's room enough for only one department store. Marshall Field's staked out its territory over 30 years ago, and there's no room for Macy's. It would be like doing business with a man who killed my mother."

The letter goes on from there, but I'll spare you for now. I never got a response from Ms. Whittington (or any of the other members of the Board of Directors). Along with the letter, I sent Ms. Whittington hard copy of the 60,000 signatures of the "Keep It Field's" petition. What did she do with them? She sent them back to me unopened. Hubris. I wonder if she's regretting her actions now.

Date: Thurs, June 12, 2008  6:27 am CT
Posted by: Jimmy Gimbels

Hey, It's Jimmy Gimbels on the road.

Today, I am in Orlando, Florida. Universal Studios has a New York Street set...with a Macy's. You will be pleased to know that Universal got Macy's right...the "Herald Square" store has dirty windows, broken doors and dusty, unkept displays. And the brass signs are tarnished. Ah, movie magic imitates life.

Yesterday, in Philadelphia, a "real" Macy's downtown was ignored by the thousands of office workers in the area...during lunch time. And I always thought State Street looked deserted. One shopper to another, " Do you know if this store is open?" Same boring merchandise. Same low level service.

By the way, what is with all the gum chewing at Macy's? Last weekend, in Chicago, it seemed like most employees were chewing gum...several were actually blowing bubbles....all while ignoring customers. Ah Macy's..just when you think things couldn't get worst...they do!

Got a new job...in the past that would mean going to Field's for new shirts, ties, shoes. Lord and Taylor got my business. Of course, I took a look at the Donald Trump suits at Macy's...a friend dared me to try it on.....sleeves very different lengths, buttons did not align with button holes. Ick. The horror.

Best birthday gift: I got a collection of Marshall Field's bags and boxes from my mom. Yes, she has lots of Field's things stored in her attic.

Date: Wed, June 11, 2008  8:31 pm CT
Posted by: Glencoe Fan

It is all about sales... tell your friends, tell your family, co-workers, neighbors, the woman who gets your coffee at Starbuck, whoever, that Macy's is NOT WORTHY of your hard earned money. They didn't care about Chicago... and there is NO REASON to care about them. Spend your money at places that care - Target, Whole Foods, Trader Joe's, etc. Macy's has no place in today's world.

Date: Wed, June 11, 2008  3:24 pm CT
Posted by: drew

Perhaps macy*mart's emphasis on Chinese-made imitation designer clothing and elimination of various departments wasn't exactly a wise business decision:

eztradein.com/ccd

Terry Lunkhead's grandiose delusions of "the magic of macy*s" have had only negative results. Given the difficult economic climate and lack of any compelling reason to visit his stores, Lunkhead can be considered captain of the department store Titanic.

Date: Wed, June 11, 2008  9:06 am CT
Posted by: G.W.

See? Great brands CAN return!

Bonwit Teller is making a comeback!

http://www.wwd.com/notavailable/dotcom?target=/financial/article/125549&articleId=125549&articleType=A&industryKw=financial&industryKw2=financialarticle

Date: Tues, June 10, 2008  9:05 am CT
Posted by: drew

"Those wacky folks at macy*s" continue to claim that their localization plan will improve declining sales:

http://stlouis.bizjournals.com/stlouis/stories/2008/06/09/daily2.html?page=1

Most of the comments made by Ms Hugout are absolutely hilarious. "Localization" is supposed to reverse declining sales, yet Mr Lunkhead said that offering the same "exciting" nameplate with the same discount store quality merchandise across the nation would be a major success. Federated and May HAD "local" department stores that were basically merchandised for their respective area and were basically profitable, but the great marketing genius "knew" that shoppers would embrace a nationwide chain of nondescript stores because of a classic Christmas movie and widely televised Thanksgiving parade. Faithful readers of this blog realize that Ms Hugout's statements don't match the reality of macy*s stores and merchandise.

Someone mentioned that macy*s has become another Sears--located in every mall everywhere, nothing interesting or unique, overpriced, poor quality, no target audience or defined market niche. It's just THERE.

Date: Mon, June 9, 2008  1:28 pm CT
Posted by: Jim

In the years before the conversion to Macy's, Frangos including the standard mint, also went on sale about week after Black Friday. They were often more than 25% off.

Date: Mon, June 9, 2008  1:18 pm CT
Posted by: Matt

In response to Drew's question.

Did Marshall Fields ever mark regular stock Frango candies half-off on a regular basis?

No. Frangos, with the exception of HOLIDAY versions, only went 25% off for Field Days, and other sales. If I remember, 4 times a year, max.

I love commenting on the Chicago Tribune "TOPIX" blog, by the way. I love the MacyMart defenders who bash you guys. I've been thinking a a Marshall Field green T with "FIELD'S FANS" on the back, and Marshall Field & Co., ( In the script, of course) on the front. for a fundraiers for this amazing organization.

God Bless!

Date: Sun, June 8, 2008  5:08 pm CT
Posted by: Jim

Buying a share of Macy's stock is the start of one way of making your voice heard. But you can't stop there--you have to attend the annual shareholders' meeting and make your voice heard there.

As always, other ways of getting your voice heard are writing to letters to the editor pages at newspapers, TV, radio and other media outlets; shopping elsewhere; passing out leaflets; writing Macy's execs and board of directors; posting to blogs and forums that discuss our cause; and...the list goes on and on.

Date: Sun, June 8, 2008  10:20 am, CT
Posted by: Judy Marth

Daniel has inspired me!! Fidelity manages my company's 401K, retirement benefits, etc. I intend to call them this week to inquire about buying some messy's stock. You're right - it's the best way to make our voices heard. Imagine if EVERY Field's Fan bought even 1 share!

Marshall Field's Forever!!

Judy

Date: Sun, June 8, 2008  12:01 am, CT
Posted by: